If you need to change or cancel your order, please contact us within 24 hours of placing the order at +91 84509 10847 from Monday to Friday between 11AM- 7 PM. You may also send an email on firstname.lastname@example.org
Please be advised that some orders are shipped almost immediately and it may not always be possible to cancel.
RETURNS AND EXCHANGE POLICY
It is our endeavor to provide you with the best customer service possible hence we permit returns and exchanges within 14 business days of receiving the package but only incase of the following reasons. No other requests will be entertained aside from those mentioned below.
1) Size Mis-match
2) Wrong product received
3) Damaged product received
You need to inform us within 48 hours of receiving the package on email@example.com, else the goods will be considered sold and no further requests will be entertained. Incase of above exchanges, the money will issued to you in the form of a voucher code with a validity of 1 month.
We do not permit any returns or exchanges for international orders.
5 SIMPLE STEPS TO EXCHANGE OR RETURN YOUR GOODS
You need to inform us by email within 2 business days of receiving the parcel on firstname.lastname@example.org or call us on +91 . If we are not informed within 2 business days regarding a return, the merchandise is considered sold for good.
Please await a mail confirmation from our end for initiating the return
Please seal the package properly and courier it to us at:
217, Nirmoha Fashion House
Shreeji Chambers, 2nd Floor,
Opera House, Mumbai - 400004
Please email us to inform us that you are sending the package back to us, with your order number
Once we receive the products it will take is 24-48 working hours for us to do a quality check and then we will call you or email you for an exchange.
We provide free shipping within India
We endeavor to dispatch your order within 7 business days, however due to unforeseen circumstances, the dispatch of your order can take up to 10 business days. You will be intimated via email upon dispatch of the order. Once the order is dispatched, it normally takes 2-5 business days for delivery within India . Unforeseen circumstances on the logistics provider’s end may cause delays for which the brand is not liable.